Dayle McIntosh Center: Community Outreach Specialist

Job Title:            Community Outreach Specialist
Status:​                Full-Time, Non-Exempt
Reports To:​        Executive Director
Location:           North County Office
Position Overview: The Community Outreach Specialist is responsible for promoting the programs and services offered by the Dayle McIntosh Center. This goal will be accomplished through the development of a marketing plan, delivery of community presentations, email newsletters, website content, and use of social media. These efforts will result in an increase in the number of individuals utilizing services from the organization, increased visibility in the community, and help to drive additional funding opportunities.
Essential Functions and Responsibilities:

• In conjunction with the Executive Director and management team, develop and implement a comprehensive marketing plan and branding strategies for DMC;
• Coordinates and participates in a variety of community awareness activities, including in-services with partner agencies, resource fairs, community presentations, etc.;
• Outreaches to community agencies to build partnerships, identify contact points, and strengthen referral avenues;
• Provides information and presentations focusing on DMC’s mission, programs and services, and the Independent Living philosophy;
• Represents DMC at local networking events;
• Leads the production of DMC marketing materials;
• Actively maintains DMC’s social media accounts, newsletter, and website, and develops written and video content for print and online marketing;
• Tracks outreach contacts, service hours, and results;
• Provides assistance with fund development activities as assigned;
• Performs other duties as assigned by supervisor.

Minimum Qualifications:

• A Bachelor’s degree in Marketing, Public Relations, or related field from an accredited college or university;
• At least two year’s experience in Marketing, Public Relations, or related field, preferably in a human services or nonprofit setting;
• Strong professional writing skills;
• Experience with website maintenance, social media, and online community engagement;
• Demonstrated capacity for public speaking and effective communication with a variety of audience types;
• Working knowledge of the Independent Living philosophy and methodology;
• Access to reliable mode of transportation.
• Bilingual and/or ability to communicate in ASL is preferred.

Personal Attributes:

• Takes initiative to ensure successful results;
• Works cooperatively with others;
• Communicates effectively orally and in writing;
• Focuses on solutions rather than problems;
• Understands and supports consumer-directed services;
• Respects the opinions of others;
• Represents the agency in a professional manner;
• Upholds the principles of the organization;
• Exhibits a commitment to professional growth.

Work Environment/Physical Demands: 
Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes.  While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.
Diversity / Inclusion:
The Dayle McIntosh Center is committed to maintaining a culture of diversity and inclusion and seeks to be representative of the communities we serve, including minorities and individuals with disabilities.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  DMC welcomes the unique contributions that employees bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs.  DMC does not and will not discriminate on the basis of these or any protected category in any of its activities or operations.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.  Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
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